State Farm® Insurance Agent Alonzo Howard

"I was in a policy mess so I decided to go into their office to sort things out. They were very patient with me, professional and guided me through with finding a solution. I recommend Alonzo StateFarm 100%"

"Jordan was excellent in providing customer service skills. She listened and answer my questions and extremely patient. Thank you Jordan!"

"Thank you Alonzo and team! I saved money on my car and home insurance all while having a good laugh. I will definitely refer their services. Customer service is always A++++++"

"I have been with State Farm over 45 yrs .I dealt with 3 different offices in that time. I lefted within that time for about 1 yr. Our son started taking care of our Insurnces for us. Unfortunately he passed away, and we came right back to State Farm. I've always had a pleasant experience with your people at the offices. Customer service is nothing like it use to be. Alonzo office still remains a pleasant one. Thank You"

"Worst customer service experience. Spoke to an agent today by name Jordan and she was so unprofessional. Did not give me any clear information on my policy changes I asked her to make. I’ve had this insurance for years with them and this was my first time dealing with them for a policy change and I really do not appreciate the way they manage business. Definitely looking to move to another insurance very soon."

"The Worst Of the worst and its only about 2 and a possible agent that work there! they are very rude! Esp Alonzo! you are just another payment to him! had me paying $700 for car ins all because SOME ONE entered the same accident 3 times! it took Lexis Nexis to dig and tell me! he ate salad in my ear and told me drive more careful!"

"Let me take time to thank the Alonzo Howard team. I have been with them since 2010 and have had nothing but great experiences. Originally I stayed because they gave me a great price for coverage on my motorcycle. Later on i added my car and home. Afterwards it was because the staff remembered and shared stories when I would go into their office to pay or ask questions. Anyway I don't usually write these things, but I felt moved to share my experiences with others about this agency I would recommend Alonzo Howard to anyone looking for a new insurance company."

"Mr. Howard and Jewel were very helpful with expediting homeowners insurance for my family. If you want personalized and prompt service this is the team that you should choose. Thank you!"

"Wisdom was very helpful in explaining policy options and getting my new policy set up. Mr. Howard helped me figure out the issues with my account and worked to fix it."

"I ran into an issue with renters insurance and Alonzo was on top of it. He handled the situation efficiently and saved the day."

"HORRIBLE! Do not go to this agency. Messed up on my insurance policy and woke up one morning to no insurance. HORRIBLE. Alonzo Howard is VERY UNPROFESSIONAL and RUDE. I called corporate and put in a complaint and will be checking on the status…I will complain again if I have to….office needs to be shut down. New staff SUCKS. The good reviews were from months ago when LaTasha and Jonathan was there and they left."

"Unfortunately zero stars is not an option. Mr. Howard is the most unprofessional, unresponsive agent I have even encountered. I reached out to him for clarification on the reason my elderly mother's homeowners policy increased dramatically. He was dismissive and made no attempt to answer my questions. I escalated my concerns to State Farm corporate who suggested I consider makes adjustments to the policy. I emailed him and left a message to return my call, he did not. I called again (3rd attempt) and was finally able to reach him. I requested to meet with him, preferably a weekend appointment, he responded he was busy and refused to meet with me. I heard him mumble under his breathe that it would not make a difference. I can only conclude he does not want my business, message received. BUYER BEWARE!"

"Wisdom was very professional and very good at her job. 👏 Giving me good advice and good directions on how to handle my tow truck situation. Thanks Wisdom"

"Never called back with any informed"

"The team here are always respectful & happy to help. Their smiles are contagious and I receive them in person & over the phone. Always leaving me to have a great day."

"This costumer service is a five star for me because I was treated with respect and good treatment."

"Thank you Alonzo and staff for many many years of caring service. Ms. Eleanor"

"You are in good hands here. Wery competent and efficient staff. Answered all my questions and proved exceptional customerl service. I had the pleasure of working with Jonathan Bryson, who was able to lead me through the MD specifics of auto and home insurance and locked me in a very competitive rate. Glad to have found a personable and competent insurance agent."

"I had Sean help me with setting my renters insurance up & he did a great job 5/5 . And i appreciate the customer service from Jonathan also was a 5/5 🔥🔥🔥 . Personally will recommend family & friends 🙏🏾 Alonzo Howard Statefarm Group ⭐️⭐️⭐️⭐️⭐️"

"It's been a pleasure being insured with Statefarm Alonzo Howards office specifically for over 23 years. The staff is always friendly and accommodating."

"My experience with State Farm has been excellent. Johnathan was pleasant , patient and very helpful. I really appreciated that"

"Great customer service with Ms. Latarsha. Please ask for her she is amazing"

"Very Professional!! I felt so relieved when I received the insurance quote and the renters Insurance. Alonzo a very organized and professional agent. Will refer whenever necessary."

"I love doing business with Mr Alonzo Howard he is the only person to give me a birthday card. I don't celebrate holidays but he is the 1st to give me xmas cards every year. The staff is very knowledgeable and professional. I moved to another state and I to switch to another state farm agent. Its been great doing business with this company. May Mr. Howard and his staff be blessed with much continued success."

"I have had such a great experience with the Alonzo Howard State Farm Group. Sean has been so proactive that I have referred my son and he is now a member of this group. Thank you for your professionalism, good personality and patience, Sean."