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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacqueline Wynder

October 3, 2024

5  out of  5
rating by Jacqueline Wynder
"I have been with State Farm over 45 yrs .I dealt with 3 different offices in that time. I lefted within that time for about 1 yr. Our son started taking care of our Insurnces for us. Unfortunately he passed away, and we came right back to State Farm. I've always had a pleasant experience with your people at the offices. Customer service is nothing like it use to be. Alonzo office still remains a pleasant one. Thank You"
We responded:
"It is our pleasure to serve you and our community. Thank you for continuing to be a part of the State Farm Family."
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Gil Blackman

May 30, 2024

5  out of  5
rating by Gil Blackman
"Let me take time to thank the Alonzo Howard team. I have been with them since 2010 and have had nothing but great experiences. Originally I stayed because they gave me a great price for coverage on my motorcycle. Later on i added my car and home. Afterwards it was because the staff remembered and shared stories when I would go into their office to pay or ask questions. Anyway I don't usually write these things, but I felt moved to share my experiences with others about this agency I would recommend Alonzo Howard to anyone looking for a new insurance company."
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dwain howard

March 19, 2024

5  out of  5
rating by dwain howard
"Mr. Howard and Jewel were very helpful with expediting homeowners insurance for my family. If you want personalized and prompt service this is the team that you should choose. Thank you!"
We responded:
"Thank you Dwain for leaving our office a review. We’re here to support your friends and family as well with their auto, home, renters, and life insurance coverage. We provide coverage for Maryland, Virginia, and Pennsylvania. 410.298.2550"
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Ashley Harrison

November 16, 2023

4  out of  5
rating by Ashley Harrison
"Wisdom was very helpful in explaining policy options and getting my new policy set up. Mr. Howard helped me figure out the issues with my account and worked to fix it."
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Dana Brockington

November 15, 2023

5  out of  5
rating by Dana Brockington
"I ran into an issue with renters insurance and Alonzo was on top of it. He handled the situation efficiently and saved the day."
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undreia ford

October 31, 2023

1  out of  5
rating by undreia ford
"HORRIBLE! Do not go to this agency. Messed up on my insurance policy and woke up one morning to no insurance. HORRIBLE. Alonzo Howard is VERY UNPROFESSIONAL and RUDE. I called corporate and put in a complaint and will be checking on the status…I will complain again if I have to….office needs to be shut down. New staff SUCKS. The good reviews were from months ago when LaTasha and Jonathan was there and they left."
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Toni Braxton

October 25, 2023

1  out of  5
rating by Toni Braxton
"Unfortunately zero stars is not an option. Mr. Howard is the most unprofessional, unresponsive agent I have even encountered. I reached out to him for clarification on the reason my elderly mother's homeowners policy increased dramatically. He was dismissive and made no attempt to answer my questions. I escalated my concerns to State Farm corporate who suggested I consider makes adjustments to the policy. I emailed him and left a message to return my call, he did not. I called again (3rd attempt) and was finally able to reach him. I requested to meet with him, preferably a weekend appointment, he responded he was busy and refused to meet with me. I heard him mumble under his breathe that it would not make a difference. I can only conclude he does not want my business, message received. BUYER BEWARE!"
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Eric Blackman

September 29, 2023

5  out of  5
rating by Eric Blackman
"Wisdom was very professional and very good at her job. 👏 Giving me good advice and good directions on how to handle my tow truck situation. Thanks Wisdom"
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Lori Chilcote

September 15, 2023

1  out of  5
rating by Lori Chilcote
"Never called back with any informed"
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Mary Martin

August 9, 2023

5  out of  5
rating by Mary Martin
"The team here are always respectful & happy to help. Their smiles are contagious and I receive them in person & over the phone. Always leaving me to have a great day."
We responded:
"Hello Mary. Thank you for sharing your review. Our team strives to provide an amazing experience whether it’s in our Windsor Mill office, over the phone, or at www.alonzohoward.com. "
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Adi Abebe

August 8, 2023

5  out of  5
rating by Adi Abebe
"This costumer service is a five star for me because I was treated with respect and good treatment."
We responded:
"Thanks for sharing your experience,we work hard at providing stellar service. "
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Eleanor Cawthorne

August 7, 2023

4  out of  5
rating by Eleanor Cawthorne
"Thank you Alonzo and staff for many many years of caring service. Ms. Eleanor"
We responded:
"You’re welcome Ms. Eleanor. It’s has always been wonderful working with you over the years. "
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Kay D.

August 7, 2023

5  out of  5
rating by Kay D.
"You are in good hands here. Wery competent and efficient staff. Answered all my questions and proved exceptional customerl service. I had the pleasure of working with Jonathan Bryson, who was able to lead me through the MD specifics of auto and home insurance and locked me in a very competitive rate. Glad to have found a personable and competent insurance agent."
We responded:
"Hi Kay. We’re glad you found us as well. Navigating insurance changes from one state to another can be overwhelming. The Alonzo Howard State Farm office is here to help lessen some of that stress. In addition to Maryland, we can help those moving to Pennsylvania and Virginia. "
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Antoine Crowder

August 3, 2023

5  out of  5
rating by Antoine Crowder
"I had Sean help me with setting my renters insurance up & he did a great job 5/5 . And i appreciate the customer service from Jonathan also was a 5/5 🔥🔥🔥 . Personally will recommend family & friends 🙏🏾 Alonzo Howard Statefarm Group ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi Antoine. Thank you for the review. We’re glad the team members were able to provide the proper information you needed for your questions. Your recommendation to your friends and family is appreciated. They can call our office for life, renters, home, and car insurance coverage at 410.298.2550. "
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Romarise Williams

July 31, 2023

5  out of  5
rating by Romarise Williams
"It's been a pleasure being insured with Statefarm Alonzo Howards office specifically for over 23 years. The staff is always friendly and accommodating."
We responded:
"Thank you Romarise for sharing a review. We share in the pleasure of being able to work with you for more than 23 years. We look forward to continuing to serve as your insurance company."
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Monica Jenkins

July 25, 2023

5  out of  5
rating by Monica Jenkins
"My experience with State Farm has been excellent. Johnathan was pleasant , patient and very helpful. I really appreciated that"
We responded:
"Monica thanks for taking time to acknowledge the great service that we are committed to provide you are appreciated. "
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Sonia Chestnut

July 5, 2023

5  out of  5
rating by Sonia Chestnut
"Great customer service with Ms. Latarsha. Please ask for her she is amazing"
We responded:
"Thank you Sonia for taking a time to share your experience with the Alonzo Howard State Farm office. You’re correct, La Tasha is a great part of the team. We’re here to support you along with your friends or family that need an insurance review. We can be reached at 410.298.2550. "
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Verna Williams

June 21, 2023

5  out of  5
rating by Verna Williams
"Very Professional!! I felt so relieved when I received the insurance quote and the renters Insurance. Alonzo a very organized and professional agent. Will refer whenever necessary."
We responded:
"Hi Verna. Thank you for sharing your reviews of your 5 star interaction with our office. It was pleasure speaking with you and being able to discuss auto and renters insurance options. For those you know in need of an auto, homeowners, renters, or life insurance review please have them visit our office in Windsor Mill or call 410.298.2550. "
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Regina Cee

May 27, 2023

5  out of  5
rating by Regina Cee
"I love doing business with Mr Alonzo Howard he is the only person to give me a birthday card. I don't celebrate holidays but he is the 1st to give me xmas cards every year. The staff is very knowledgeable and professional. I moved to another state and I to switch to another state farm agent. Its been great doing business with this company. May Mr. Howard and his staff be blessed with much continued success."
We responded:
"We appreciate you sharing this Regina! If we can bring one extra smile on your birthday we're excited. Thank you for selecting Alonzo Howard State Farm in Windsor Mill to assist with your insurance. "
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Monica S

May 10, 2023

5  out of  5
rating by Monica S
"I have had such a great experience with the Alonzo Howard State Farm Group. Sean has been so proactive that I have referred my son and he is now a member of this group. Thank you for your professionalism, good personality and patience, Sean."
We responded:
"Thank you Monica for taking the time to leave Alonzo Howard State Farm in Windsor Mill and our amazing team member, Sean, a review. We appreciate the opportunity to work with your son and other friends/family. We can be reached at 410.298.2550 to discuss auto, home, renters, and life insurance options. "
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Kendra Mckisset

May 1, 2023

5  out of  5
rating by Kendra Mckisset
"Definitely amazing. I truly appreciate the help and relief that Jonathan gave me today. Thanks a million"
We responded:
"Hi Kendra. Thank you for sharing your experience. You’re welcome for the assistance in finding great coverage. We’re glad you contacted our office to review your options. If we can assist family or friends have them call us at 410.298.2550 or visit our office in Windsor Mill. "
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Danielle Dowdy

April 18, 2023

5  out of  5
rating by Danielle Dowdy
"Jonathan was very professional and knowledgeable.I needed coverage for a car I was buying last minute and nothing could be finalized until I showed proof of insurance coverage. I called the office they answered right away and Jonathan got me quoted and covered in a matter of minutes, he is awesome,thanks Jonathan 😊"
We responded:
"Buying a car is a significant purchase with many moving parts. We’re glad our team was able to quickly support you by providing the coverage you needed. Enjoy the vehicle."
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Bryce Blair

April 11, 2023

5  out of  5
rating by Bryce Blair
"Jonathan is the best . Knowledgeable and helpful Thank you !!"
We responded:
"Thank you Bryce for leaving sharing your experience. It's our pleasure to assist you by providing insurance protection for the things that matter to you. "
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Alicia mack

April 3, 2023

5  out of  5
rating by Alicia mack
"Sean is always fast , efficient and does very well with communicating"
We responded:
"We cannot thank you enough for taking the time to share your experience you’ve had with Sean. He's a wonderful part of the Alonzo Howard State Farm team. "
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Miranda Maye

April 3, 2023

5  out of  5
rating by Miranda Maye
"The customer service was excellent. I was able to have all of my questions answered sufficiently."
We responded:
"Miranda thank you sharing your experience. Whether it's auto, home, renters, or life insurance we know what questions about options arise. We at the Alonzo Howard State Farm office seek to help you make an informed decision. "